Colder temperatures and/or wind can cause longer preheating times and cooking times..

No. When using the rotisserie burner, the lid thermometer will not accurately reflect the temperature inside the grill.

Earth Oven recommends the use of an Earth Oven stainless steel wire bristled brush for cleaning cooking grates. For cleaning the lid, warm soapy water and a wash cloth typically prove effective. Appropriate cleaning products may be used for specific issues. Products containing citrus cleaning agents should be avoided.
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The preferred dimensions of the Earth Oven in ground cavity are as follows, 20″ W x 24″ L x 14″ D.
No, Earth Oven recommends applying cooking oil to the food itself, as it works better than placing cooking oil on the grill racks.
BBQ mitts should always be worn while cooking, touching or attending to the Earth Oven.
Always preheat the Earth Oven before cooking. Follow the preheating instructions outlined in the owner’s manual.
NO, PLEASE CHECK WITH LOCAL UTILITY COMPANIES TO VERIFY LOCATION OF UNDERGROUND LINES—PREVENT ELECTROCUTION

Each stainless grill rack and griddle weighs approximately 6 pounds, for a total of about 18 pounds for the set.

If you are leaving the Earth Oven in the ground Earth Oven recommends the use of a cover to protect Earth Oven from the elements and to keep the oven clean.

You bet! Wood chips or chunks can be used to enhance the flavor of food with a smoky flavor. For charcoal, the wood can be placed directly amongst the charcoal briquettes. Prior to use, the chips or chunks should be soaked for about 15 to 20 minutes in water. Don’t forget Earth Oven Smoke Packs for an easy flavorful smoky solution.

Earth Oven grills should be pre-heated, however this varies depending on how much fuel you are using and the quantity of food you will be cooking. Typically after the fire has burned down to coals your Earth Oven is ready for cooking!
No. There is no conversion for natural gas use for Earth Oven.
Direct cooking is simply grilling foods directly over the heat source. For Indirect cooking the heat source is placed to the side of the food, not directly under it. As a general rule, foods that take less than 25 minutes to cook, like boneless chicken breasts, pork chops, and steak, are grilled by the Direct Method. Foods that require longer cooking times at lower temperatures, like whole birds and roasts, should be cooked by the Indirect Method. You can use both methods with Earth Oven.
No. Your Earth Oven will require some very simple assembly.
Any information pertaining to the status of a dealers order with Earth Oven LLC is considered confidential and cannot be provided. You must work with your dealer regarding your order.
Yes. You can login to My Account and look under My Orders. Alternatively you can visit the Track Your Order page and enter your Order Number, Last Name and Zip Code. Tracking numbers will be listed once items have been shipped. If you have any questions regarding your order please call Customer Service at 1-760-899-1750.